Free Shipping for all Australian and New Zealand Orders
Free International Shipping over $250 AUD
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
If the items you order are in stock, your order will be dispatched the next business day. During busy periods or within 3 days of a new collection launch there may be delays on your order being shipped out.
During sale events or within 5 days of a new collection launch there may be delays on shipping, we truly appreciate your patience during these times.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Within Australia, we can ship to a PO Box, but cannot ship to hotels. If you are shipping outside of Australia we cannot ship to PO Boxes or Hotels.
We’ll need to try and fix this for you before your order ships, so please get in touch straight away with your Order ID and correct shipping address.
Yes, all international customers are responsible for customs & duties within their own country. For further information, we recommend contacting your local customs office. That's Just Blaire is legally required to declare the full value paid on shipments and must include an invoice for customs should they require it.
Make sure you’ve checked your junk and spam folders in case the automatic notification has been sent there. You can mark us as safe too so that you won’t miss out on any emails from us in the future. Still no luck finding it? Just send us an email so we can resend it to you.
Product / ORDERS
Ordering online from That's Just Blaire is simple. When viewing an item, simply select your size and quantity needed and then click ‘Add to Cart’. You can review the items in your cart at any time by clicking on the ‘cart’ icon in the top right corner of every page. Once you have reviewed the items in your cart, you can either continue shopping or continue to checkout and place your order.
Once your order is dispatched you will receive shipping confirmation, along with tracking details for your order. All orders shipped within Australia are sent with Australia Post and take 2-5 business days to arrive, unless you have selected our Express Courier service. All orders outside of Australia are shipped via your chosen shipping method.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Once an order is placed we're unable to cancel the order. Once received you're welcome to make a return with us, as long as your items meet our returns criteria.
We produce all our garments in limited runs. This usually means once a product is sold out it will not be replaced. However we do replenish with a core selection of styles each season. Feel free to get in touch about any product at firstname.lastname@example.org
Please email us email@example.com ASAP with your Order Number and we will arrange a replacement or refund for you. For a faulty item, we request that you also include a photo of the fault.
As our warehouse starts processing orders immediately after they are placed, we are not able to make any changes or cancel orders once they are placed.
What you may be seeing is an authorisation. This is a common bank practice handling credit card transactions to ensure sufficient funds and account authenticity. This authorisation will clear and you will see one charge for the order you have placed. Please note that your bank may take up to 48 hours to clear the authorisation. If you need help speeding up the process you can contact the issuing bank of your credit card.
Please only click the ‘Place Order’ button once during checkout to avoid duplicate orders being made.
It is generally only possible to make a change to your order within one hour of placing it and if the order has not been processed. Changes and cancellations cannot always be fulfilled. You must immediately contact our customer care team (within the hour) at firstname.lastname@example.org with your order number and change/cancellation request details included in the email. This will minimise the processing delay with your order due to the changes being made.
Afterpay is an interest free payment plan option that we offer on all of our Australian orders.
You are currently on our Australian based website, which ships to Australia, New Zealand, Oceania & Asia. You can use the dropdown on the top left of our website to change the currency. However, all prices are charged in AUD.
After you have added all the items to your cart, please go to PROCEED TO CHECKOUT. You will then have the option to add your discount code or promo code to your order. Please note, only one discount code can be redeemed per order. However discount codes and gift cards can be used on the same order.
Yes! You can use a promo code and also your Gift Card on the same order. Gift Cards are a valid form of payment regardless of using a promo code.
Gift Cards are case sensitive so please check your caps lock. If you are still having trouble applying your promo code or Gift Card, please contact our customer care team at email@example.com
If you are experiencing website issues with images, please contact us immediately at firstname.lastname@example.org