Shipping
SHIPPING WITHIN AUSTRALIA
You may choose which shipping method you prefer at Checkout. The options we currently have available are below.
All parcels are sent with signature on delivery required.
STANDARD
(2-5 business days)
FREE STANDARD SHIPPING AUSTRALIA WIDE
EXPRESS
(1-2 business days)
All Aus. Orders - $10 Express Shipping
Please Note: These times are estimates only. From time to time, the Australia Post network experiences delays and so this may push out your delivery. We do not accept any responsibility for delays by Australia Post, once your order has been dispatched.
PROCESSING TIMES
Once an order is dispatched, your order is the responsibility of each carrier’s network. We do not accept any responsibility for delays due to the carrier's network.
As soon as your parcel has been dispatched, your tracking information will be sent to you via email on the day that your order has been shipped out. If you do not receive this email, please get in touch as there may be an issue with your email address.
Please also keep an eye out for delivery tracking updates from the carrier directly. *That’s Just Blaire” is not responsible for parcels that are lost or delayed in transit due to the fault of Australia Post or other delivery carrier - we will trace your parcel on your behalf and do everything we can to locate your parcel, and lodge an investigation if required.
That’s Just Blaire will not refund a customer for their order when a parcel is being "returned to sender" due to it being unclaimed or not delivered, or where a customer has incorrectly entered their own address. That’s Just Blaire will either re-send the parcel to the customer, or provide a credit note to the customer for the value of their parcel (less any shipping charges).
PROMOTIONAL PERIOD PROCESSING TIME FRAMES
During busy periods (promotional sales, public holidays & Christmas periods) we cannot guarantee the above time frames. We do our best to achieve these targets and 99% of the time we will, however, we ask you to allow for an extra 24 hours from placing your order for dispatch in these rare cases.
Thank you for your understanding!
INTERNATIONAL ORDERS
UNITED STATES & CANADA
STANDARD
(2-5 business days)
Orders over $250 AUD - FREE Standard Shipping
Orders under $250 AUD - $20 AUD Standard Shipping
Our Standard shipping service will get your order to you within 2-5 business days for most metro USA areas.
EXPRESS
(1-3 business days)
Orders over $400 AUD - FREE Express Shipping
Orders under $400 AUD - $35 AUD Express Shipping
Our Express shipping service will get your order to you within 2 business days for most metro USA areas and 2-3 days for all other more rural areas.
*International shipping charges and order value thresholds above are based on AUD.
NEW ZEALAND
STANDARD
(3-5 business days)
Orders over $250 AUD - FREE Standard Shipping
Orders under $250 AUD - $5 AUD Standard Shipping
EXPRESS
(1-3 business days)
Orders over $300 AUD - FREE Express Shipping
Orders under $300 AUD - $10 AUD Express Shipping
Our Express shipping service will get your order to you within 2 business days for most metro areas and 2-3 days for all other more rural areas.
UK & WESTERN EUROPE
(5-12 business days)
Orders over $350 AUD – FREE Standard Shipping
Orders under $350 AUD - $20 AUD Standard
EXPRESS
(1-3 business days)
Orders over $400 AUD - FREE Express Shipping
Orders under $400 AUD - $35 AUD Express Shipping
Our Express shipping service will get your order to you within 2 business days for most metro UK areas and 2-3 days for all other more rural areas.
*International shipping charges and order value thresholds above are based on AUD.
REST OF THE WORLD
(5-12 business days)
Orders over $300 AUD – FREE Standard Shipping
Orders under $300 AUD - $25 AUD Standard Shipping
*International shipping charges and order value thresholds above are based on AUD.
Please Note: The above timeframes are not guaranteed, and delays may occur beyond our control. That’s Just Blaire is not responsible for any delays in receiving your parcel (for example, delays caused by a country's customs/border control department), nor for any customs or any other taxes which may be imposed by your country.
DUTIES AND TAXES
That’s Just Blaire does not accept responsibility for another country's taxes or customs charges which may be imposed when your parcel is delivered, nor any delays in transit. In the event that an international shipment attracts custom duties and taxes, you are required to pay all duties and taxes on the order upon the arrival of your goods in your country. We will not accept parcels back for a refund where the customer has chosen to reject customs charges, as these are the responsibility of the customer. Please be aware that some countries have far lower thresholds than others and prior to ordering you are best to check your local government website. While we cannot provide information for all international destinations, please see below for some guidance on a few.
NEW ZEALAND
For New Zealand customers, all orders sent exceeding the sales value of $220 NZD will incur a duties and taxes charge. In this case, we recommend you split your orders to keep them under this value, if you wish to spend more than this value. You can calculate your expected duties and taxes by visiting the NZ What's My Duty Calculator here:
https://www.customs.govt.nz/personal/duty-and-gst/whats-my-duty-estimator/
UNITED KINGDOM
For UK orders you may need to pay customs duties on orders that exceed £135. You will need to pay VAT on all orders over £15. These are payable to UK customs upon entry into the UK. For more information, please refer to the UK Customs website here.
https://www.gov.uk/goods-sent-from-abroad/tax-and-duty
ADDITIONAL INFORMATION
That’s Just Blaire is not responsible for any parcels that are damaged, lost, stolen or delayed during transit. If you have incorrectly entered the nominated delivery address on your order, please contact our customer service team within one hour of placing your order to ensure we can change the delivery address accordingly.
Any incorrect addresses which result in a parcel being sent back to us may incur a "return to sender" fee which Australia Post imposes on That’s Just Blaire. If you have any issues with entering your nominated delivery address during the checkout process, please contact our customer service team at hello@thatsjustblaire.com before proceeding with your order.